French waiter says firing for rudeness is 'discrimination against my culture' (clauses)
Choose the correct word or phrase - be careful!
A French waiter fired / was fired for being “aggressive, rude and disrespectful” says his behaviour wasn’t out of line – he’s just French.
Guillaume Rey, who / whom worked at a Vancouver restaurant on Canada’s Pacific coast, filed a complaint with British Columbia’s Human Rights Tribunal against his former employer, claiming “discrimination against my culture”.
The restaurant, operated / operating by Cara Operations, accused Rey of violating its code of conduct and said he persisted in his behavior despite / in spite verbal and written performance reviews.
In alleging / alleged discrimination Rey said French culture just “tends to be more direct and expressive”.
He owes his sacking to his “direct, honest and professional personality”, which / that he acquired while training in France’s hospitality industry.
Both parties agree Rey performed well at his job despite / although his allegedly disagreeable demeanour.
The restaurant and its parent company had attempted to dismiss the complaint but tribunal member Devyn Cousineau denied that application, cleared / clearing the path for a yet unscheduled hearing.
She said the application’s denial should not be seen as an indication of the case’s outcome.
“Mr Rey will have to explain what / that it is about his French heritage that would result in behaviour that people misinterpret as a violation of workplace standards of acceptable conduct,” she wrote in her decision.
Put the extracted clauses into the right place:
A) operated by Cara Operations
B) who worked at a Vancouver restaurant on Canada’s Pacific coast
C) claiming “discrimination against my culture”
D) In alleging discrimination
E) which he acquired while training in France’s hospitality industry.
F) despite verbal and written performance reviews
G) clearing the path for a yet unscheduled hearing
H) despite his allegedly disagreeable demeanour
I) he’s just French
J) she wrote in her decision
K) what it is about his French heritage
A French waiter fired for being “aggressive, rude and
disrespectful” says his behaviour wasn’t out of line – (1)________________.
Guillaume Rey, (2)_________________, filed a complaint with British Columbia’s Human Rights
Tribunal against his former employer, (3)___________________.
The restaurant, (4)_________________, accused Rey of
violating its code of conduct and said he persisted in his behavior (5)_________________.
(6)_______________ Rey said French culture just
“tends to be more direct and expressive”.
He owes his sacking to his “direct, honest and professional
personality”, (7)___________________
Both parties agree Rey performed well at his job (8)___________________.
The restaurant and its parent company had attempted to
dismiss the complaint but tribunal member Devyn Cousineau denied that
application, (9)____________________.
She said the application’s denial should not be seen as an
indication of the case’s outcome.
“Mr Rey will have to explain (10)_______________ that would result in behaviour that people misinterpret as a violation
of workplace standards of acceptable conduct,” (11)________________.
Discuss: Does Mr Rey have a point? Would Mr Rey be considered rude in France? Why / why not? Is it discrimination to expect people to conform to a cultural norm?
Quizlet:
correlation hovering much In that respect impression when it comes to
at play inaudibly thankless priorities personally the main event respect
French waiters aren’t rude, they merely demand respect
I lived in France for a year and never felt less than
welcome in my adopted country. And yet many British and American expats I
encountered would moan almost constantly about the service. I’ve always
suspected that the rudeness you experience in France as a visitor has an almost
direct (1)_______ with how much effort that you are prepared to make (2)__________ speaking the language, but there are other factors (3)______ here, too.
I was a waitress for much of my time in France, and the
level of respect you get from the general population is, at first,
mind-boggling. Unlike in Britain, where customers often seem to be under the (4)__________ that they have hired a slave for the duration of dinner, there is no
shame in working in a restaurant. Yes, your role is to bring food to the table
and remove the remains afterwards but, other than that, you largely leave
people to get on with it, rather than interrupting their conversation to check
that everything is OK every five minutes. Food is treated with (5)______, and so
are the people who provide it. You’re as likely to be served by a man in his
60s as you are by an 18-year-old migrant worker. Restaurant work is not seen as
a low-paid, (6)_______ job for those unable to find employment elsewhere, but as
an endeavour worthy of recognition.
Cultural misunderstandings play a part, too. French
colleagues were often baffled by complaints about inattentiveness, for
instance, because the English model of gaining attention seemed mostly to be
whispering: “Excuse me”(7)________ several times as their waiter dashed past
carrying five or six plates of food. French customers, meanwhile, will simply
demand a top-up or the bill in a loud – but not impolite – voice. The fact that
French waiters aren’t constantly(8)_______ around your table is not rudeness:
they are merely treating you in the same way they would any other customer. If
you lack assertiveness, that is not their problem. Ultimately, it’s up to you
whether you choose to take this (9)_______.
In an increasingly globalised economy, it’s worth
remembering that sometimes other countries have different (10)_______. Walking
around Paris last week, I struggled to find a takeaway sandwich shop. Instead
of lunching “al desko”, office workers sat outside brasseries in the sunshine
eating salads and drinking wine. None of them seemed to be in a rush or to have
a problem with the service. But then, the service is never (11)________. The
company of friends and family, and the quality of the food, are what matters. (12)________, we have (13)______ to learn from the French.
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