1. What job is the woman on the
left doing?
2. What technical skills
does she need to do her work well?
3. What knowledge does she
need?
4. What kind of attitudes
does she need?
5. What kind of personal
qualities might be helpful or unhelpful in this kind of work?
A) She’d have to know a lot
about…
B) She’s a…
C) Being ________ and ________ would
be a great help.
D) She’d have to be good at…
E) She’d have to have a __________
mindset, and always…
Interpersonal skills
Discuss: what do we mean by interpersonal skills?
Do you use interpersonal skills much? Can you give an
example?
What aspects of the job shown above are interpersonal?
Task
Imagine you're the coach of a basketball team. What
would such a job be like?
What parts of this job would require interpersonal skills?
Match
find
work
build
negotiate
see things
offer
respect
show
speak
find a constructive
get people to
on some else's behalf
a compromise
respect for others
towards a solution
with others
outcome
a team
cooperate
another's opinion
from another's perspective
advice
Here's some language we might use to talk about getting results at work. match:
produce
resolve
achieve
obtain
turn around
restructure
complete
make
deliver
a profit
a new product line
an ongoing issue
useful data
a project
a target
on a promise
a department
a poorly performing department
3. Initiative
Can you think of any other words like this?
Match these phrases which relate to "initiative":
introduce
implement
engage
create
establish
dismantle
redesign
rethink
recruit
new staff
a fresh image
a new system
an old system
the office
the process
new ideas
a different model

Use these words to say what you will do to get you business back up to speed.
Think about these things:
Think of any skills you have (either life skills or career skills) - write a few down
Think also about some good qualities you have - write a few down
Now look at these pictures...
What jobs are shown? What do they all have in common?






Look through the pictures again. Spend a little time talking about each role. What skills and qualities does each person need to successfully carry out their role?
Task
Write one paragraph on the challenges a person in this role would face on a daily basis. Mention what key qualities and skills a person in this role would need to possess.
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